Website Accessibility

Rock Creek Resort is committed to furthering the accessibility and usability of its website, www.rockcreekresort.com. Rock Creek Resort will be using the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”) to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (“ADA”). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on www.rockcreekresort.com or any of our other destination websites, please contact us at info@rockcreekresort.com. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you. If you prefer to call someone to address your concerns, please reach out to us at 1-800-667-1119.

On-Site Facility Accessibility

Parking & Transportation
  • Handicap parking available
  • Accessible vehicles can be accommodated
  • Parking offers sufficient width for an individual with a wheelchair to embark and disembark from a ramp
Public Spaces
  • Wheelchair Accessible Entrances
  • Wheelchair Accessible Corridors
  • Wheelchair Accessible Elevators
  • Wheelchair Accessible Restaurant Entrances
  • Closed Captioning on Publicly Viewed Televisions
  • Lowered Front Desk for Guests in Mobility Devices
  • Guide Dogs and Service Animals Welcome
  • Braille and Tactile Signage for Permanent Rooms and Spaces
  • Staff Assistance for Guests Who Are Blind or Have Low Vision
  • ADA-Compliant Pool Lift
  • Indoor Sauna is ADA Compliant; Outdoor Sauna is Not Accessible for Mobility

Accessible Rooms

Sheika’s Cabin – One Room Available
  • Sheika’s Cabin is mobility accessible; the shower is ADA compliant, but the soaking tub is not accessible for mobility.
Accessible Grizzly Suite – One Room Available
  • This accessible room features a roll-in shower, accessible wash basins, grab bars, roll-under sink, accessible bathing controls, accessible toilets, light switch, television with subtitles or closed captioning and visual fire alarms.
Accessible Hearing King – Three Rooms Available
  • Hearing accessible king room featuring hearing-accessible amenities:
    • Television with Closed Captioning
    • Strobe Light for Door Knocking
Accessible Double Queen – One Room Available
  • This accessible room features a roll-in shower, accessible wash basins, grab bars, roll-under sink, accessible bathing controls, accessible toilets, light switch, television with subtitles or closed captioning and visual fire alarms.
  • While the interior of this room is accessible, the private deck has a step up and may limit mobility access.
Accessible Lodge King – One Room Available
  • This accessible room features a roll-in shower, accessible wash basins, grab bars, roll-under sink, accessible bathing controls, accessible toilets, light switch, television with subtitles or closed captioning and visual fire alarms.
  • While the interior of this room is accessible, the private deck has a step up and may limit mobility access.
Accessible Creekside Studio – One Room Available
  • This accessible room features a roll-in shower, accessible wash basins, grab bars, roll-under sink, accessible bathing controls, accessible toilets, light switch, television with subtitles or closed captioning and visual fire alarms.
  • While the interior of this room is accessible, the private deck has a step up and may limit mobility access.

Accessible Routes

  • Various routes throughout the resort, including to restaurants and meeting rooms, are wheelchair accessible and free of obstructions

Room Reservations

  • Our website allows individuals with disabilities to reserve accessible guest rooms on equal terms with other guests. Accessible guest rooms are held until all other rooms of the same type have been rented. Once reserved, accessible rooms are guaranteed for the guest, regardless of our normal practice.
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